How Can We Help You?

Make sure to visit our help center that has the answers to many frequently asked questions. Check it out here. You can also submit a ticket if you have a question that is not answered.

https://criticalbenchhelp.zendesk.com/

Contact

Critical Bench, Inc.

Attn: Neuro-Thrive
15373 Roosevelt Blvd, Suite 203
Clearwater, FL 33760

sales@criticalnutritionlabs.com

1-727-351-3065

Exchanges & Returns Policy

You may return your purchase within 60 days of delivery for a full refund.

Neuro-Thrive retains a total guarantee of customer satisfaction on all our products. If you, the customer, are unhappy with the product for any reason, you can return it within 60 days for a full refund of the purchase price (minus shipping and handling).

To obtain your refund, you must do the following:

STEP 1:

Before any return, please contact our helpdesk at https://criticalbenchhelp.zendesk.com/ or, by email, sales@criticalnutritionlabs.com

STEP 2:

For Neuro-Thrive & Critical Health Stack orders:

To receive your refund, your return must be received at our shipping facility within 60 days of purchase, and shipped with the packing slip that came in the original package.

You pay for return shipping.

Please send your package back to:

Jetpack Shipping
Attn: Critical Nutrition Labs
285 Northeast Ave
Tallmadge, OH 44278

For Neuro-Balance Therapy orders:

To receive your refund, your return must be received at our shipping facility within 60 days of purchase.

You pay for return shipping.

Please send your package back to:

Argo Shipping
1301 Ridgeview Dr.
McHenry, IL 60050